The small Version: If you’re trying to find a distinctive engagement ring or special wedding present, Leibish & Co. features a sturdy inventory of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run business is functioning online since 1998 with a personal touch which includes earned perform business worldwide. Leibish & Co. makes it simple to get free rocks or to make use of the free of charge “Design your” device to bring the perfect bit of precious jewelry alive. With years of experience and solid artistry under the gear, Leibish & Co. is found on the brink of increasing their inventory to watches alongside extras.
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Whenever Leibish Polnauer launched his first internet based diamond business in 1998, it took almost an entire time to publish just one image and explanation to his internet site â but he was a visionary who saw potential from inside the fledgling arena of e-commerce. “as he sees the possibility in a notion, he will probably try everything in the power to advance with it,” said Benji Margolese, Director of information advertising for Leibish & Co.
Leibish developed a successful, family-run procedure along with his wife and children providing in authority positions. Obtained expanded a successful web based business with workplaces positioned throughout the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gems being hard to find in other places. The diamonds may conflict-free, and is an important facet for many buyers.
“folks arrive at us since they search for one thing somewhat different, some thing a little more unique than everybody else has,” Benji stated.
While Leibish & Co. provides top-notch conventional expensive diamonds, the company focuses on colourful, special jewelry. Whenever requested the reason why business has actually such a high customer return rate, Benji quickly pinpoints the reason.
“its a mixture of exceptional items, great service, and precious jewelry crafted towards the greatest levels of perfection,” the guy stated. “The precious jewelry we make isn’t your daily, mass-produced brand of item. Each piece is custom-made to completely fit the diamond or gem selected by the client.”
A household Affair With Personal Service
Leibish & Co. is a genuine family members company, with Leibish’s nearest and dearest playing crucial roles when you look at the company.
Leibish serves as creator and chairman in the organization, while his partner, Rosi, may be the business’ Activities management. Their own oldest child, Chavi, serves as the Lead Jewelry Designer â and that is a massive obligation since custom jewellery comprises above 50percent of this businesses company, Benji said.
Leibish’s oldest son, Yossi, will be the CEO of Leibish & Co. Another daughter, Shmulik, who’s a graduate of Gemological Institute of The united states, is the fundamental Diamond Buyer the organization. “Shmulik is actually, in all honesty, one of many talented tone diamond experts in the industry,” Benji said.
Leibish’s son Itzik is the organizations COO and runs their New York office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, could be the company’s CFO.
“As one of the longtime members of the group, i will tell you that, however, there is no relationship, they think about me personally, as well as others, element of their loved ones,” Benji mentioned. “all of us bring our very own expertise on the business, but come together to regularly develop the business.”
Customers are in addition handled like family members at Leibish & Co., the spot where the company invests fuel into personal solution and sales. “if you’ve ever addressed one specific broker, for example, that is the exact same person you will definitely constantly handle, no matter what you will be contacting or creating within,” Benji said. “We don’t believe in moving consumers around to different departments when they’ve a question or particular problem they want to manage.”
Clients originate from all around the World
Leibish features a few distinct consumers: you can find consumers, whom mainly shop through web page, stores, and people inside trade company, who usually look at the company’s major offices in ny, Israel, and Hong Kong.
Almost all of Leibish & Co.’s customers are through the U . S .. Its then best market is actually Canada, followed closely by the uk, Australia, Hong Kong, while the remainder of European countries.
Customers at every period of existence store at Leibish & Co., though the majority are within centuries of 35 and 54, Benji mentioned. Additionally, the organization garners approximately 300,000 website visits each month â and keeps nearly all of the customers finding its way back.
“with well over a 70% return buyer score, we stay among the most famous companies within niche,” the guy said.
Colorful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. holds top-quality jewellery, but in addition keeps inventory versatility, especially for web consumers, Benji said. The organization sells a huge selection of loose diamonds and important gemstones, but the key items are customized jewelry designs.
“We keep a big assortment of multicolor diamond and gem stone jewelry, with for the rarest tones previously seen,” he said. “we’re recognized best by our very own bread-and-butter products â yellow diamond and pink diamond involvement bands. However, we sell diamond jewelry of nearly every tone, and valuable gems â including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, too, but our very own expertise is within the world of shade.”
For customers that some thing planned and need help that makes it possible, Leibish & Co. supplies a “Design Your Own” precious jewelry device, which Benji said is its most widely used product.
“Naturally, while looking for a special part, individuals typically want particular stones and placing designs they will have already fallen in love with,” he stated. The “Design yours” tool allows customers to construct an item with the rock, placing, and steel of their choice.
“permits these to deliver their own desires to life â with the help of our knowledge in craftsmanship,” Benji informed us.
Accessories & brand-new on line Tools available for Leibish & Co.
because it looks toward the long term, Leibish & Co. is actually slowly moving toward higher-ticket products plus product assortment. The company feels comfy branching off to new product lines considering the determination and love it relates to perfect its present creations.
“There is discussed launching different accessories â like luxury watches, handbags, and even pencils,” Benji stated. “But we made a decision to hold back until we first perfected our very own major distinctive line of item, and is diamonds.”
Leibish & Co. can also be searching for ways to carry on mastering the common web site, as well. One-way it intentions to improve their on the web knowledge is by introducing enhanced real life attributes, that may give virtual shoppers a lot more of an in-store knowledge.
As a company with its roots in colourful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional industry which views modification given that exclusion, not the rule.
